FSNM-E-PCFS - FSNM Essentials Course – People-Centred Food Service
Description
Welcome to the FSNM Essentials – People-Centred Food Service Course enrolment page
This course introduces the essential role healthcare food service and nutrition managers play in delivering people-centred care that honours client voice, choice, dignity, and well-being. You will explore the social determinants of health, equity, diversity, and inclusion (EDI), as well as anti-racism, reconciliation, and trauma-informed care—understanding how these principles directly impact patient safety, trust, and access to care. The course emphasizes the importance of cultural awareness, sensitivity, and competence, recognizing how culture, food traditions, and dietary needs influence health and recovery in diverse healthcare settings.
By the end of this course, you will be equipped with the knowledge and skills to provide safe, respectful, and culturally responsive food services that enhance the client experience and contribute to quality care.
This course includes the following units:
- Person-Centred Care
- Equity, Diversity and Inclusion
- Cultural Aspects of Food
- People-Centred Meal Service
Note: If you have been accepted to the Food Service and Nutrition Management in Healthcare Program do not enrol in this course version. Please refer to your acceptance letter for the correct course enrolment instructions. If you are unsure, please contact us fsnmprogram@healthcarecan.ca