CSPSQI - Coaching Skills for Patient Safety & Quality Improvement - Virtual Workshop
Description
Coaching Skills for Quality & Patient Safety Improvement – Virtual Workshop
(follow this link for more detailed information)
March 4, 2025, 1-4 pm EST
The focus of the workshop is on the fundamentals of the coaching approach, the coaching mindset and the coaching skills of active listening, asking powerful questions and saying what matters. This virtual workshop will involve teaching as well as large and small group activities to practice the skills. You will have a chance to practice coaching and to be coached. Come prepared to discuss a challenge, struggle or opportunity that you are currently facing at work. For psychological safety, a commitment to confidentiality is expected.
Learning Objectives
- Discover the positive impact of the coaching approach to leadership within the context of patient safety and quality improvement
- Practice adopting the coaching mindset and the coaching skills of active listening, asking powerful questions and saying what matters in difficult, safety related situations
- Recognize how the coaching approach builds trust and psychological safety
- Appraise the potential for the coaching approach to leadership to be applied and leveraged in your safety and quality improvement work
A self-learning tool will be provided to all participants.
Facilitator: CHA Learning’s Lead Coach, Amanda Bjorn
This workshop requires a minimum registration of 15 participants and has a maximum capacity of 35 participants.
CHA Learning reserves the right to cancel the workshop if insufficient registrations are received – in this case a full refund will be provided.
Cancellation policy: Registrants who wish to cancel their registration may do so according to the following restrictions:
- Cancellation more than 30 days before the workshop, 100% refund
- Cancellation 14-30 days before the workshop, 100% credit towards another CHA Learning Course or Program
- Cancellation 3-14 days before the workshop, 75% credit towards another CHA Learning Course or Program
- Cancellation less than 3 days before the workshop, no refund or credit